Keringa Reviews and References for PetWings - pet transport by air

thoothless-who-travelled-with-keringa-petwings

Toothless

22 October 2020

GUESS WHO HAS ARRIVED SAFE AND SOUND IN PARIS?
A Bearded Dragon!
Well done to our amazing Petwings manager Danielle for reuniting Toothless with his humans! (And the dogs are flying out soon to join the family)
If your cats, dogs or bearded dragons 🦎❣️ need to be relocated to another country, talk to the Petwings team: they’re a call or an email away: 27 011 976 3030 / enquiries@keringa.co.za
dexter-and-dee-dee---keringa-air-pet-transport

Dexter and Dee Dee

02 October 2020

DEXTER AND DEE DEE ARE SAFE AND SOUND WITH THEIR HUMANS IN THE UK!
This from their happy family: “Dear Danielle,
We would love to say a HUGE THANK YOU to you and the Petwings team for bringing our fur babies safely to the UK. Everyone we have dealt with has been friendly, professional and a pet lover!
Thank you for answering our endless questions and always giving us peace of mind. We are so happy to have Dexter and Dee Dee back with our family!”
happy-harry---keringa-petwings

Harry

30 September 2020

HAPPY HARRY IS SAFE AND SOUND IN AUSTRALIA!
This from his delighted mom: “Dear Janet
Thank you so much for following up with Harry.
I want to say a huge thank you, to you, and all the team at Keringa. It was a major achievement to get Harry to Australia, especially during this time.
Our Harry arrived in Perth on the 21st thanks to all your hard work and amazing efforts.
It was a difficult, tricky process getting him ready and without Petwings and the wonderful support at Midlands Clinic, it would not have been possible. It is comforting for John to have Harry with him until I can get there. I am still waiting for a flight to Perth in Johannesburg.
Harry, I am sure sends a very waggy tail your way (and as you know, probably a big lick as well!).
Many thanks again, I have sent a short video of Harry arriving in Perth and some pics of him attached to another email. I have also sent his Report Card from Jet Pets in Melbourne showing how well he behaved thanks to you.
Best wishes to everyone”

Max and Felix

11 September 2020

MAX AND FELIX ARE SAFE AND SOUND WITH THEIR HUMANS IN THE UK!
This from their delighted parents: “Morning Danielle
Sorry for the delay… my laptop was um… occupied 🙂 haha!
I couldn’t focus much on work on Monday and was watching their flight like someone watching a pregnancy test to see if there is a second blue line or not!!
Joss would also like to share a special thank you to Colin and the rest of the team responsible for the kennels. She was amazed at how clean everything was as well as the amount of attention and care they gave the kitties. I wasn’t there to share this experience but from the reference alone, I’m more than happy to share this gratitude.
Both boys are literally out cold. It’s been an interesting week for them and they are now resting properly. Felix is literally Comfort Level: 5000!
The biggest thank you to you and your team. People are always quick to complain but seldom turn around and appreciate great service. Please share our gratitude with the rest of your team!!
We endured an Uber and 2 trains to get home in the middle peak so they got a pleasant introduction to London living – haha. Yet, both managed very well.
We settled quite quickly at home after lots of exploring. Eating and drinking well. Had a good sleep but I was disrupted a good few times with Felix calling from the kitchen and not stopping until you came to him and Max, well… Max was exploring EVERY accessible surface!
Here are a few snaps of the babies in their new home.
Again, thank you. You will go highly recommended in conversation.
I trust that you have a great week further.
The warmest of regards”

Keringa Client

1 September 2020

We did it!!! Our beautiful babies are officially Australian citizens and are in our arms after nearly 8 months.

I cannot thank you and Keringa enough for getting them here…It has not been easy but you did it…with all the issues, you created a miracle. Thank you thank you thank you!!

Xxx 

Kelvin

2 September 2020

KELVIN HAS ARRIVED SAFELY IN MIAMI, USA!! 😽😽😽
This from his ecstatic humans:
“Hello Danielle
Thanks so much for your amazing service. Herewith some happy pics – Kelvin is already settled in at Elani and he seems like a happy camper 😊.”

June

14 August 2020

UNE IS SAFE AND SOUND IN AUSTRALIA!

Well done Jessica and the Keringa-Petwings team on another successful pet relocation 🎉💜🤩

Need your dogs and cats reunited with you anywhere the world?

Our amazing, friendly, professional pet transport agents can make your dream come true!
Tel: 27 11 976 3030
Email: enquiries@keringa.co.za

Milo and Cleo

25 August 2020

MILO AND CLEO HAVE ARRIVED SAFELY IN THE UK!!!
From their humans: “We have just got back home and dogs all over the place! Lovely to have them with us. Thanks so much to you and all the wonderful people who have cared for them over the last week. It is so greatly appreciated!”
Reference - Keringa Petwings pet travel service to get Noenoe to her new home.

Noenoe

12 August 2020

Hi Jessica

As promised an update on Noenoe. She completed her quarantine and arrived in Adelaide on Monday afternoon. She has settled in quite well. Back to her chatty and lovable self.
Again, we want to thank yourself and everyone at Keringa for your professional service and dedication to our fur baby. You reassured us of her well-being the whole time which in turn enabled us to stress less and focus on the road ahead. We would recommend you and your company to everyone immigrating with their pets.

Attached please see some pictures of the madam.

Thank you again and enjoy your day!!

Keringa Petwings pet transport services reference image of Hunter, Sophie and Spooky

Hunter, Sophie and Spooky

28 July 2020

Hunter, Spooky and Sophie are reunited with their humans in their new home in DUBLIN!

This from their family: “Our furbabies arrived on Saturday and are settling in well as you can see by the attached pics 😊 Thank you for all that you have done for them. Please also thank Colin and the team. We couldn’t have managed without Keringa Petwings!!!

Keringa Petwings pet transport services reference image of Mikka

Mikka

15 July 2020

Mikka is home!

This email from her humans: “I have been trying to take a nice picture of Mikka for you all but she is just not co-operating!

She was very anxious the first couple of days but she is now back to normal and going outside and returning either when I call her or when it gets dark.

Thank you so very much for all your updates, hard work and perseverance. I honesty do appreciate it and it made me feel so much better knowing that she was taken care of. You were great.

All the best”

Keringa-Petwings can do the same for your fur babies: enquiries@keringa.co.za / 011 976 3030

Dixie and Harris

21 May 2020

Dearest Danielle (and Colin and Ina)

You guys are the best! I will never forget you and forever be thankful to you all. You are an amazing team.

Danielle thank you for re-uniting us with our precious pets. Your service and dedication is outstanding! You pulled off a miracle!!!!

Your agents in Atlanta were excellent too. They brought Dixie and Harris straight to our car. They did the whole customs and paperwork part for us.

All went so smoothly.

I am sure you guys all have job satisfaction in making pet lovers happy.

I will pray for your safety and lots of blessings for you all everyday!

All my love

Micha Hannemann

Luna & Dobby

14 May 2020

All the Pemberton’s are now in the UK! The furkids arrived on a BA Cargo flight after being stuck in SA due to lockdown. They were very excited exploring the garden, Dobby is desperately hunting for lizards (I have yet to break the news to him there aren’t any here!). They are now totally exhausted and fast asleep. It’s been a busy few days for them. So happy they are here ❤️

Thanks again for all you did to Gert them here safely!

Helen
Xxx

Simba

18 March 2020

Hi Beth,

Simba finally got released today from Indonesian quarantine and is finally home.

Thanks for all the help!

Best Gerick and Angeline

Angel

21 February 2020

Hi Alta, thank you for the chat.

I cannot recommend Keringa kennels highly enough.

Keringa Kennels was there for me when I was at my very lowest, about to be hospitalized and needing care for my elderly, ill fur child Angel.
Thank goodness for Colin, Ina and Tarryn!!!!
They went above and beyond in their kindness to me. They were so compassionate and understanding.

One thing I did not have to worry about in hospital was Angel.

Absolutely 5 stars!

Keringa isnt a kennel for me, its family now!

Kind regards
Kim

Crumb, Holly, Moses & Storm

19 February 2020

Hi Cindy,

Just an update on the little ones.

Crumb, Holly, Moses & Storm finally arrived home just after 3pm on Saturday the 15th.

All the travel over the last two weeks and stress must have taken its toll because they arrived very skinny but settled in very quickly and well. Just taking your last weight for Crumb 7.8kg and yesterday we weighed him at Denver’s new practice only 7kg. But they are all eating well and relaxed.

I have attached some pics of kitties and a pic of Crumbs first visit to the beach yesterday. He had lots of fun.

Thank you and Colin and all the carers again for all your help and looking after our kids. We are so happy to have them home with us.

Take care!

Arrow

8 February 2020

Ahh… Arrow arrived safely in a rather chilly Ontario, Canada to be reunited with his family!

We are so happy to hear that he is safe and sound and has settled into his new home!

Neel, we wish you and your family all the very best! ❤🐶

Bella

8 January 2020

Three months apart. Months of planning and preparation. One long flight all alone. Finally, we are reunited with our big baby Bella.

A huge big thank you to Mark at Keringa Petwings!

Criska

Bakaw & Chase

23 December 2019

Thank u for the excellent service.

Naresha

Kai & Nova

19 December 2019

Hi Danielle,

Kai and Nova have arrived safely in the UAE and they are now in Al Ain at home. They had a bit of a run around and ate well and put themselves to bed after the long day.

See some pictures attached.

Thank you for getting them home.

Regards
Michelle

Jack, Spencer & Rocco

14 December 2019

Hi Beth

Dogs were successfully delivered to the owner. There was a delay from KLM but all went good after that.

Picture attached.

Thank you for using our services.

Regards Mario

Jonty

5 December 2019

Hi Charlotte

Just want to let you know that Jonty has just arrived at his new home.

Thank you so, so much for all your assistance getting Jonty to the UK.
It was really such a pleasure dealing with you – BEST SERVICE EVER.

Regards,
Lizelle

Zeus & Gia

30 November 2019

Hi Danielle,

They have arrived safe and sound!!

Thank you SO much for all your help – it’s been amazing working with you guys to bring our babies home! I’ll be recommending you guys to EVERYONE!

Kind regards,
Chloë

Sherlock, Araghorn, Jinja & Layla

28 November 2019

Hi Jessica,

I woke up this morning and am already stalking them on Flight Radar…

It is going to be a very long day.

I just want to say that I am so super impressed with all my dealings with you, nothing has ever been too much of a problem for you. Jessica, you are a true asset to Keringa and I will definitely send photos and updates when I have them in my arms.

Please send my thanks to everyone involved in looking after the Lawrence Floofies. There aren’t enough words to express my gratitude to each and everyone of you…️

I will also miss all our conversations.

I will not hesitate to share my experiences of your amazing company, YOU GUYS ROCK!!!

Kindest Regards

Sam
xxx

Palesa

09 July 2019

He’s here!!! What fantastic service! Thank you sooooo much Alta!!

Mia

20 October 2020

MIA HAS BEEN REUNITED WITH HER FAMILY IN USA
This email from her family:
“Hi Beth, I hope you are well. I just wanted to let you know that Mia has landed, we traveled to Charlotte and she is now in her new home. I’m very grateful for Keringa’s help with bringing Mia to me. Thank you for all your help 😊

Thandi

22 September 2020

THANDI IS SAFE AND SOUND WITH HER FAMILY IN HAMILTON HILL, WESTERN AUSTRALIA! ❣️❣️
This from her delighted humans: “Hi Jessica and Janet,
We fetched Thandi from the airport yesterday and everyone was soooooo excited. Shame! She was really happy to see us too. She has met all our boys’ friends at school today and is taking a good nap now.
Thank you so much for your professional assistance and for patiently answering all questions and emails. We really appreciate it! Have a lovely day!”

Jackpot

4 September 2020

JACKPOT IS SAFE AND SOUND WITH HIS FAMILY IN AUSTRALIA!
This from his mum: “Hi Jessica,
Jackpot seems to have settled in brilliantly with Wesley! Wesley is not the best pic taker, but here are a couple of Jackpot getting some sun. Thank you so much for all your reassurance and help! It’s seems Jackpot is far less stressed than I have been about all of this! ☺️ Take care”

The Spice Girls

1 September 2020

THE SPICE GIRLS HAVE ARRIVED SAFE AND SOUND IN AUSTRALIA! 🥰🐾💕
This from their delighted humans: “On the 5th of February 2020 a 7 month journey started for our little babies. I remember doing my first visit to Keringa to see what the facility was like and being met by Jessica who carefully and very diligently explained the procedures, and then having a tour of such an amazing kennel with an extraordinary kennel manager Collin.
On that day, when we dropped our 4 little babies at Keringa little did I know how special this relationship would be.
For just over 6 months my 4 girls were loved, played with, groomed , fed and treated like royalty.
We left RSA on the 5th Feb 2020 and today the 30th August my little girls are healthy and happy and reunited with us!!!
Jessica, thank-you for the updates, it was the highlight of my day to wake up and find a video or pictures or even just a few words letting me know how the girls are doing.
Thank-you for keeping me informed and explaining and taking care of all the tests and paperwork and just making it all seem so easy!!!
Thank-you Jessica for the flights, working tirelessly to find that spot on a plane to get them home, and always always being so positive and my shining light while I missed my little girls.
Collin, the treats, the food, the play time and making sure my little girls were spoilt, had enough little treats, the water pool for Penny, and getting Roxy to talk!!! Thank-you Collin for the games and the play time which we could see they loved every minute. Thank-you for the game time!!!!!!
To all the staff at Keringa who looked after our girls, I have no words to express my gratitude and I will forever be grateful to the exceptional care and love you all gave to my little girls.
Unlimited hugs to everyone
Lorna and The Spice Girls family!!!!”
Keringa Petwings pet transport services reference image of Diesel and Louie

Diesel and Louie

24 July 2020

Another family reunited with their precious fur babies – this time in the UK!

This email from their humans: “Hi Danielle…. Just to thank you all again for looking after Diesel and Louie so well and getting them to the UK safely. They seem to be settling in well. Mark and Vicky”

Talk to our amazing Petwings team if you need your dogs or cats transported from South Africa to another country: 011 976 3030 or enquiries@keringa.co.za

Keringa Petwings pet transport services reference image of Kito

Kito

2 July 2020

Kito is home and his family is over the moon! (He was meant to travel from SA to London – and then lockdown happened and his flight was postponed….)

But he’s home now – this email from his family: “Dear Danielle…. Kito is home safe and sound!!! I couldn’t be happier! Thank you so much for all your efforts over the last few MONTHS …such a PROCESS! He’s so happy 😊

Keringa-Petwings is here to help reunite your family pets too!

Benji & Willow

18 May 2020

Dear Danielle,

I hope this find you well and that you had a good weekend.

Just and update on Benji and Willow. They are settling in nicely. Benji has found his happy place which is on my lap and has already been for a couple of walks along the country lanes with my husband and myself, which he enjoys.

 Willow has found a little place behind the bedside table where she spends her day sleeping, then at about 4ish she ventures out into the lounge and graces us with her presence and a tummy rub.

I would like to take this opportunity of thanking you for everything you did to get the babies to us. Through this whole journey you were professional and showed so much compassion every step of the way. Constantly sending photos of Benji and Willow and also updates regarding the lock down situation in South Africa.

Please can you also pass on a big thank you to Colin and his team, who did an amazing job of loving and caring for Benji and Willow. He obviously takes great pride in his work and it certainly shows. His comments which accompanied some of the photos used to make me chuckle.

Take care of yourselves and I hope we can all get back to some sort of “normal” whatever that might be.

Kind regards,

Trish Salmon

Bonsai

14 May 2020

Thank you sooooo much for all the help! Bonsai actually moved to South Africa with us 4.5 years ago and is now home in the USA!! Attached pic! Bless you for your help! Bonsai is purring and so happy!!!

Kristin

Bella & Snow

17 March 2020

Hi Jessica,

Bella and Snow arrived home yesterday. Some pics of them exploring the new place.
Just wanted to say thanks for all your help and support in making this process less stressful for us.

Regards,
JP

Jessica

21 February 2020

Hi Charlotte

Just to thank you and the gentleman who came to deliver Jessica. We are very impressed with your service end to end.

Regards

Thomas

Phoebe

14 February 2020

Hi Charlotte and the Keringa team,

We would like to thank each and every one of you for your assistance in relocating our four-legged child to the UK.

Charlotte and Tau, you are special people who obviously love animals and take pleasure in your jobs.
Your friendliness and professionalism made dealing with you an extremely pleasant experience.

Warmest regards

Andre, Lindsay, Alex and Phoebe

Jessie

23 January 2020

Hi Charlotte

I just want to thank you once again for all your help.

We are finally back home and all went okay. We just struggled for eight and a half hour to get her loaded as it’s weekend here but I just pushed till the end.

Here are some pics – will share more.

Have a good day

Stephani

Pepper

8 January 2020

Good morning Danielle,

Pepper is now with us and seems very happy to see us. He is fine and has already found his marks in the new place.

Thank you for everything.

Have a nice day.

Claudette

Daisy

23 December 2019

Hi Jessica,

Daisy is safe and sound in Sydney! Thanks so much for all your help, our family is now complete.

Regards,
Karina

Maya & Rosie

19 December 2019

Hi Taryn

Thank you so much for welcoming our fur babies to Keringa today. There was a lot of tears shed on the way home but we know they are in good hands and loving care!

As discussed with yourself and Tao (apologies for the spelling), we would love to receive WhatsApp messages and photos or email messages and photos with regards to our Maya and Rosie and how they are keeping.

Smooge & Pompedom

9 December 2020

Jolene & Keringa-Petwings Team

We want to thank you out of our hearts for the love and care that you gave our boys during a stressful time on route to Australia via Singapore. EVERYTHING went smooth and well, our boys are in quarantine in Melbourne at the moment and doing very well!

Thank you all!!
Smooge & Pompedom!
Dads Niel & Dirk

Ruby

3 December 2019

Hi, Ruby safe and sound.

Thank you.

Kind regards
Diane

Doppies

26 November 2019

Hi Beth,

Thank you so much for your outstanding service,we will definitely recommend you to all our associates and please feel free to use us for a reverence!

Rudi & Amy

Pups

1 November 2019

Good Morning Mark and Danielle,

We would like to thank Petwings for everything you have done for us over the past few months and sticking it out with us.

We had a few little speed-bump’s along the way but the important thing is all our doggies got here safe and sound.

Your understanding and professionalism was much appreciated and with you permission we would like to post a reference for you on FB.

Respectfully Yours,

Shane

Zaza & Walter

21 November 2019

Good morning Danielle

I just wanted to say another big thank you for your amazing service and all the reassurance that you gave us along the way.

I know our kitties must have had a great stay with you as well as they were so happy and relaxed when they arrived here.

We are all so happy to have them with us.

Please also pass on our great big thanks to Colin. I can finally send him some pictures.

Love from
Stewart, Emma, Rachel, Rosalie, Zaza and Walter

Domino and Yogi

03 July 2019

Hello Alta,

I apologise for taking so long to respond. I had no signal yesterday.

We found the address for the customs office at the cargo hold for Air France.

After some sweettalking we managed to get the cats checked and eventually hot the home.

They are settling in well and seem quite happy.

Thank you so very much for all your efforts and assistance through the whole process. I sincerely appreciate your dedication and empathy!

Kind regards and many thanks!!!

Miranda

Leo

14 October 2020

LEO IS SAFE AND SOUND WITH HIS FAMILY IN MADRID!!!
This from his happy mom: “Morning dear Beth and Danielle,
Sorry for not writing to you earlier. Leo came home on Thursday. He is already more adapted and very happy. Thank you so much for everything.”
June and her humans - keringa pet air transport

June

12 October 2020

JUNE AND HER HUMANS HAVE BEEN REUNITED AUSTRALIA! 🐶🐾🐾❣️
This from her happy family: “Hi Jessica,
I just wanted to share the good news with you. After 4 or 5 cancelled and bumped flights since July 2020, we finally made it to Australia. Completed our 14 days compulsory hotel quarantine and tonight we were reunited with June. She was so happy to see us, and we were just as happy to see her again.
Thanks for being apart of our journey! Your assistance is greatly appreciated.”
james-and-mila---keringa-pet-air-transport

James and Mila

05 October 2020

JAMES AND MILA ARE SAFE AND SOUND WITH THEIR HUMANS IN SINGAPORE! ❤️💚😽
This email from their delighted family: “James and Mila have arrived safe and sound and they are so ready to get out of their crates to explore! Couldn’t take a clear picture of them as they were busy walking around, so I only got pictures when they were back in their crates 😅.
And this lovely message from the Singapore agent: “Hope to work with your team again, it has been wonderful! You have an amazing day!”
Well done Petwings manager Danielle : this wasn’t an easy one to arrange but you went waaaaay more than the extra to make it happen! (These pets were due to go in March, then lockdown happened and the blood test expired, tells Danielle. She then went on a mission to get official approval from all parties that IDEXX may be used for the rabies tests for Singapore. She worked on it for 2 months and finally received the required letter on Friday after another fighting battle and IDEXX is now officially approved for testing to Singapore 😃! These kitties will now be quarantined for 30 days in Singapore!!!!”

Bella and Daisie

20 September 2020

BELLA AND DAISIE ARE REUNITED WITH THEIR HUMANS IN BRISBANE, AUSTRALIA!!! 🐾🐾🐾🐾
This from their happy family: “Bella and Daisie arrived in Brisbane 21:35 – Aus time on Tuesday evening. They are in good health and very happy to see us.
Thank you very much for your help and also Janet. We really do appreciate it.
PS: The toys made it to Australia🤗

Cronos

25 August 2020

CRONOS IS SAFE AND SOUND IN NEW ZEALAND!
From his humans: “Hi Jessica… Cronos is finally at home in New Zealand! He is following his daddy around everywhere!
Thank you for all your patience in this time and all the massive effort to get him there.”

Snoekie and Casey

16 August 2020

And they are HOME!!!! Thanks to … Keringa (Jessica, Janet & Colin) who made sure we followed all the self-quarantine procedures and making sure they were well taken care of. There are really no words but to say THANK YOU to all. Last night we were so emotional we couldn’t even take a proper video…. but they are home!!! And we could cuddle up with them this morning…. no words for that feeling again… From Nelspruit Mapumalanga South Africa to Singleton NSW Australia, 8month apart due to COVID19, a very long flight, Melbourne Quarantine, and an 8/10 hour drive… and you’re HOME!!! ….. We thank GOD for placing all these people on your path to be reunited with us. Now we can enjoy the Auzzy animal friendly lifestyle…. xxx

Reference - Keringa Petwings pet transport service to get Mona Lisa and Tank to their new home.

Mona Lisa and Tank

7 August 2020

Thank you so much Jessica for getting Mona Lisa and Tank to Australia after all the Covid delays. And thank you so much for answering every single question with such patience and kindness! Emigrating during this pandemic was stressful enough and after their flights were cancelled in April, I almost lost hope that we would see them anytime soon. BUT you made it happen and 
got my babies here!!! It took them only 2 days to settle in completely and our family is finally together again. Thank you so so much for everything!!
Reference - Keringa Petwings pet transport service to get Mickey and Minnie to their new home.

Mickey and Minnie

7 August 2020

DUBAI, HERE WE COME!

Mickey and Minnie are staying at Keringa while they do their 14-day quarantine before leaving to join their humans in Dubai (UAE)…. so much cuteness!

IMPORTANT: Keringa-Petwings is one of only a very few government-registered pre-export pet quarantine facilities in South Africa as per IPATA (International Pet and Animal Transportation Association). Please be careful when choosing a company to transport your beloved pets…..

Reference - Keringa Petwings pet transport service to get Lilly to her new home.

Lilly

4 August 2020

KERINGA-PETWINGS IS PROUD TO ANNOUNCE YET ANOTHER SUCCESSFUL PET RELOCATION, THIS TIME TO AMSTERDAM!

This from Lilly’s happy humans: “Hi Beth…. I just wanted to let you know that Lilly arrived safely and she is with me at Zoo Logistics. Thank you for getting her here. Best regards, Warren”

Keringa Petwings pet transport services reference image of Alice and River

Alive and River

20 July 2020

Good morning Ingrid

I just cried a little when I received the email below…. these kitties have been with us since the 20th of March. They were scheduled to leave for Shanghai on the 26th of March – and then lockdown happened.

When the Shanghai route DID open again, we were told they had to wait for customs releases from their owners. We then tried the Beijing route which opened briefly – only to close again as a result of a new spike in Covid-19 cases and the introduction of a 30-day quarantine period. Not long after that, we were advised that Beijing had closed its borders completely and were not allowing pets into the country at all.

The client and I then looked at sending the kitties to Hong Kong and on to Shanghai from there. After being booked on the Singapore route, the airline advised us that it had was no longer able to land in Hong Kong, again as a result of the pandemic.

Finally, good news! British Airways allowed us to book them on a flight scheduled flight for the 29th of July. And then even better news: we managed to get them on an earlier BA flight and get clearance for them over the weekend! They left for their new home on 17th July 😃.

I received the email from their owner this morning:

*** Dear Danielle,

Alice and River have just arrived sound and safe and are busy sniffing around their new home.

I cannot tell you how happy and relieved we are to finally be reunited. Thank you and the whole team so much for all you have done to make this happen. Please forward my warmest gratitude to Colin and the kennel team as well for taking such good care of our kitties!”

Warm regards,

Caroline

Keringa Petwings pet transport services reference image of Tokoloshe

Tokoloshe

29 June 2020

Tokoloshe the cat is safe and sound in her new home on The Isle of Man!

This letter from her family: “The Boss has landed and is settled in… she came out of her carrier like a seasoned jet setter!!😎

Thank you for all your hard work, and already I have recommended you, to people who are thinking of travelling with their pets.

She has just had her breakfast and is having a “Post meal nap” so I am getting some peace 😂

I have attached some photos. The first is Johan had to drive onto the boat to collect her, (Thank goodness as the carrier is darned heavy!)🏋️‍♂‍

The second was her first taste of freedom on the Isle of Man.

The third enjoying the food laid out for her 🍽

And the fourth is letting her snack settle before doing a recon of the new abode!! (Seems to have gotten the seal of approval)

Many many thanks for all your hard work and planning, it all went smoothly.

Best regards

Antoinette, Johan and Tokoloshe”

Keringa Petwings pet transport services reference image of Skyla

Skyla

27 June 2020

Hi Danielle

Skyla is with us in her new home. Thank you so much for all the arrangements and everything you’ve done. You guys are so professional and handled everything so well. We appreciate it very, very much and will definitely recommend your services to everyone else that needs to relocate their pets.

Thank you 😊🙏🏼

Geraldine

Buddy & Shay

15 May 2020

Love, love the videos- You have done brilliantly Colin, Thank you sooooooo much. What great choices for them , I couldn’t have done better myself.

Shay’s bed looks so warm and comfy , you will never get her out of it. She will quickly turn it into a ‘ Shay lounge’ drapes in her new pink feather bow. Can’t you just picture it! 

All those wonderful toys will keep her amused for hrs. She never really played with toys here,  Buddy was always sticking her nose into the game!!  I hope she purred you a  ‘ Thank you’ and followed with a nose lick!

Oh Buddy, look at that gorgeous ensemble! 

We never get anything like that here- complete with a hood. I guess you can say now ‘ Buddy is in ‘ da hood’ – sorry really bad pun. A great choice. Well done choosing her a squeaky ball ( rugby do I see) ….she must be beside herself with excitement. 

The Girls now have some new bling and life is good..

How can I thank you for doing the Winter shopping for our girls. “Above and beyond “ the call to duty Colin, I am so grateful for your time and effort you put in. I paid the bill this afternoon, i can’t believe all that for R1000 ….Forget Australia, I’m coming to live in South Africa,

Off to make our next cocktail surprise ….curaçao and ??

From our happy Petwings client – M

Dash

4 March 2020

Hi Beth

Just to say everything went well and Dash is with us happy and safe. Thank you for all your help and assistance and a well done to all of you.

Your company and service has been outstanding.

Thank you
Sian

Duke & Zenda

11 February 2020

Hi ladies

I just wanted to say a big thank you for the constant updates and for looking after my babies for so long.

They are finally back where they belong and look slightly thinner but still healthy.

Wishing you and your team a successful year.

The Rieck family

Keringa Bunking Calendar

17 January 2020

Good morning Alta

Thank you so much. I received my one when I fetched Gimli. It is on my kitchen wall.

Thank you so much for the excellent care you gave Gimli while he was there. We really do appreciate it.

Blessings
Cheryl

Alfie, Nikki, Gus & Harriet

15 January 2020

Good day,

To each and every person working at Keringa Kennels I wish to convey my deepest gratitude for looking after our two dogs, Alfie and Nikki and our two cats, Gus and Harriet whilst we were away on holiday. Thank you for working tirelessly over the December holidays feeding the animals and cleaning their enclosures. We as a family appreciate it very, very much.

Our furry family members have bright and shiny coats and they were very happy to see each other after spending nearly three weeks apart. They have settled back into their routine straight away!

May you all have a blessed New Year and a safe 2020.

Warmest wishes.
Inge Stockenström

Spencer

21 December 2019

Hi Danielle,

Spencer arrived safely – we got him around 4pm.Thxs so much for looking after him so well / he is now settling in.

Regards,
Tanja

Jack & Izzy

14 December 2019

Hi Cindy and Lenny

Just want to say thanks to Cindy at Keringa-Petwings (South Africa) and Lenny at Petravellers (Australia) for taking good care of our babies. They look good and are happy to be home.

We would not have been able to do this move with out all your assistance and patience.

Here are two pic of Jack and Izzy safely back with their family.

Big thanks again.

Regards,
Liezel

Roger

7 December 2019

Good day Charlotte,

Roger arrived safely in Amsterdam yesterday.

Thank you and kind regards,
Wim and Yokov

Jozi, Guinness & Schnapps

3 December 2019

Hi Danielle,

So sorry I forgot to let you know on Friday that Jozi and the cats arrived safely! They have settled into their new home very well.

Thanks for taking such good care of them. I’ve attached some photos of them in their new home.

Genna

Daisy & Samson

29 November 2019

Hi Danielle,

I forgot to let you know, but the doggies are safe & sound.

Thank you for the effort and for everything you did to make their journey smooth and easy.

We are very happy with the service we received!

Take care and all the best!

Matei & Alexandra

Pups

21 November 2019

Morning Mark,

They have 🙂 thank you guys so much for the excellent experience moving our dogs. It all went seemlessly and had no troubles at all.

They just need to adjust to the change of temperature 🙂

Regards
Ramon

Maya & Dylan

09 July 2019

Hi guys,

Hope you are well.

Here are some photos of them on their walks today.  They are doing better and look more relaxed today.  We are so happy that we chose you guys to look after our babies and get them to us safely.

Have a great day.

Kind Regards

Madeleine Serfontein

 

From: madeleine Truter
Sent: Friday, 19 July 2019 00:18
To: Emigration <emigration@petwings.co.za>
Subject: Bella’s reunited!

Hi Jessica

I already posted on Keringa’s FB page as well, but I want to thank you from the bottom of my heart that you took care of everything and when I worried, you arranged everything!

We fetched her and was so relieved to see that she was well fed, and in good condition in an amazingly well built custom crate. Thank you for helping us reunite!

Madeleine Truter


From: Nicole Munro
Sent: Friday, 19 July 2019 00:44
To: Emigration <emigration@petwings.co.za>
Subject: Re: Brody Goodrich

Dear Jessica, Simone, Colin and everyone who worked and assisted with Brody (I don’t know everyones’ names)

THANK YOU THANK YOU THANK YOU, your work and dedication to my boy was amazing and I cannot thank you enough for getting him to NZ safely and healthy. It has meant EVERYTHING to me that he is finally here safely and our family is one step closer to being reunited.

Everyone I met and encountered at Keringa was amazing and I could see that Brody loved everyone and was very comfortable and happy there.

Thank you once again.

Kind Regards

Nicole Goodrich


From: sonia cristina Vasconcelos
Sent: Tuesday, 06 August 2019 09:34
To: Alta Harries <aharries@keringa.co.za>
Subject: Mr Wiggles

Dear Alta

I would like to THANK YOU SO VERY MUCH for all your patience in always being prompt and answering all of my questions! Thank you for your way of always keeping me calm!

Most importantly THANK YOU for getting Wiggles safe to us!

We will recommend you and your company at any given time.

Wish you all the best, God Bless

Sonia Santos & Mr Wiggles 😉


From: Alice Stileman
Sent: Tuesday, 21 May 2019 16:58
To: Alta Harries <aharries@keringa.co.za>
Subject: Sheko

All happy. Thank you for the most wonderful and efficient service. We are so grateful. It’s wonderful to see Sheko.
Her collar is missing but perhaps she should not have had it on ? It’s a red beaded on with her name tag on
Thank you once against .  I’ll be sure to recommend you to anyone asking
Alice


From: Varushka Bachan
Sent: Tuesday, 21 May 2019 16:24
To: Alta Harries <aharries@keringa.co.za>
Subject: Re: Petwings contract

Hi Alta,

Thank you very much for your assistance and good work.

The pets have arrived safely at their new home. They are all well and happy.

Herman was really wonderful as well and kept us informed.

Thanks to you and Petwings for assisting us with this difficult task. I will certainly recommend you in future.

Kind regards,

Varushka


From: Reception1 <reception1@keringa.co.za>
Sent: Friday, 17 May 2019 09:39
To: Clinic <vet@keringa.co.za>
Subject: Astro, Mila and Meis Truter in P134, please send to customer

Hallo

Hoop dit gaan goed.

Ek wou nog die heeltyd terug antwoord, maar kom nie daarby uit nie.

Wil net baie dankie se dat jul so mooi na ons kinders gekyk het. Ons het die epos baie waardeer en dit wys hoeveel moeite jul insit.

Ek was veral beindruk toe ek die dag met Collin gepraat het, die dinge wat hy gese het oor ons honde het gewys dat hy tyd saam met hul spandeer het en hy kon hul mooi opsom.

Baie dankie

Groete

Jean-Maré


From: Caroline Smith
Sent: Tuesday, 21 May 2019 10:10
To: Alta Harries <aharries@keringa.co.za>
Subject: Thank you from Hermanus

Dear Alta
I’m sorry to have missed you on the phone this afternoon to let you know that we have arrived home safely in Hermanus. It has been a very long day, with bad weather, heavy driving rain and thick mist to start it off, so we’re pleased to be back and off the road. Siefer, Chouli and Mr. Finn have all had something to eat and are now knackered out on my bed for an early night. It is wonderful to all be together at last.

Thank you so much for looking after my pets whilst I moved from Jo’burg down to the Western Cape. All three look in splendid condition and are content and relaxed. Their travel arrangements went like clockwork today, thanks to your flawless planning and execution and they were ready and waiting for me at the BidAir Pet Lounge in Cape Town. A huge thank you to Colin and his team of wonderful kennel men for their special care of my three beloved pets over the past two weeks. It gave me great comfort over this relocation period to know that they were well cared for and in safe hands and I especially appreciated his regular updates and photos. From start to finish, the whole Keringa Petwings travel experience was professional, well organized and stress free and I will recommend your business highly in the future.

With best wishes, warm thanks and hugs to you all,
Caroline


From: Jené Basson
Sent: Saturday, 18 May 2019 18:23
To: Alta Harries <aharries@keringa.co.za>
Subject: Re: ok to forward for two live cats 17/May

Good afternoon Alta

Mushu and Jinx are safe and sound at their new house. Thank you so much for all your love and care.


From: Lente Marais

Sent: Monday, 29 April 2019 10:40

To: Alta Harries <aharries@keringa.co.za>

Subject: Liloh in Norway

Goeie dag Alta,

Wou net laat weet dat Liloh veilig en ongeskonde in Oslo arriveer het. Sy het regtig baie baie goed gedoen en als met Lufthansa het soos verwag met “German precision” verloop.

Sy het onmiddelik aangepas asof daar sopas geen ontwrigting plaasgevind het. Sy is waarlik ‘n Godgegewe besonderse dier.

Baie baie dankie aan jou as kontak persoon en “friendly human voice” by Keringa Petwings, wat weereens als profesioneel hanteer het en glad en effektief laat verloop het.

Ons maak beslis weer kontak met julle vir toekomstige reis doeleindes.

Vriendelike groete uit Oslo

Lente​


From: Shaun Donoghue
Sent: Thursday, 16 May 2019 10:39
To: Petwings6

Subject: Re: Flight details for Shumie & Tommy

Hi Shirene,

The dogs landed safely in the Netherlands yesterday. A big “thank you” to you and your team for all the help!

Kind regards / met vriendelijke groeten,

Shaun Donoghue

Just wanted to drop a note to say thank you for all your assistance in getting Timmy and Cassy to New Zealand. They arrived at their new home last night and there was a great deal of excitement all round!!

As you can see from the pic, they are in good shape and seem to be settling quickly in their new spot.

From the Evans family, we really do just want to say a huge thank you to you all for your hard work and kind assistance through this process, we are really happy to have our family together again!!

Happy dogs reunited with their owner

Keringa-Petwings
06 April 2016 at 11:48

Good morning All,

Just to confirm that Sporran arrived safely in the UK yesterday morning. The process at the HARC went smoothly and quickly, the staff and Sarah kept us up to date promptly and we were on the road heading north before lunchtime.

May we take this opportunity to thank you for all your hard work and effort. Sporran was an angel on the drive with no issues and seems quite unfazed at the whole adventure.

We will certainly advise family and friends to utilize your services for pet travel.
With many thanks and kind regards,

Caroline and Andy – special thanks from Sporran too!

Keringa-Petwings
05 April 2016 at 10:48

Beste Luzaan,

Baie baie dankie vir al die reelings met Graci. Sy is veilig in ons hande hier in Leipzig.
Dit gaan baie goed met haar en baie dankie vir julle profesionele wonderlike diens.

Groete Graci, Sunette en Edwin

Keringa-Petwings
04 April 2016 at 10:00

Dear Jolene

I would truly like to THANK YOU, Keringa and Petwings – the service that we have received from you all has been nothing short of REMARKABLE!!! From our first inquiry about how to transport our kitties to the final email saying that had left your care.
I am pleased to let you know that I collected them from Canberra airport this afternoon and although they are still very uncertain of their surroundings they are in impeccable condition and their Daddy and Mommy are extremely happy to have them home.
Please find some photos attached.

Once again THANKS a million – I will gladly recommend you to any one who is immigrating.
Take care and enjoy your week.
Melanie

Keringa-Petwings
04 April 2016 at 08:00

Hi there

I would like to inform you that we collected Cassie and Ruby from the Sydney airport yesterday and they look well and happy. Thank you so much for all your help and please will you say thank you to their carer Tao for us as my family said he was lovely and took good care of them while they were at Keringa. We will definitely recommend you to others going through the same migration process in the future.
Thanks again
Regards, Natalie

Keringa-Petwings
01 April 2016 at 08:00

Good morning Petwings!

A quick email to Thank you All!!! Ella arrived safe & sound in Vancouver, Canada this afternoon and reunited with her brother – see picture. Yes, they are from the same litter although they are so different!

She has instantly taken to her new bed and toys and after her first Canadian canine supper, she had a stroll through the neighbourhood! 🐶

I am sure she will settle down soon!
Thank you all once again for your outstanding & reliable service!!

Warm regards
Carin, Mr Zeus & Miss Ella
🐾🐾🐾🐾🐾🐾🐾🐾🐾🐾🐾🐾🐾🐾🐾

Keringa-Petwings
23 March 2016 at 09:00

Hi Elize, just want to thank you and all the staff. Tokelosie has arrived safe in Pmb and her new family absolutely loves her, Tokelosie has settled in very well. Thank you for doing all the arrangements pleasure doing business with you guys.

Keringa-Petwings
23 March 2016 at 06:42

Check out our monkeys….thanks Alta and Mark for looking after Coco and Charlie..

Keringa-Petwings

9 November 2015at 12:48

Hi Shirley-Ann,

We have them!!! They’re safe, sound and snoring away in their new beds already haha! Attached is a pic… our first Australian Family selfie! Haha!
Thank you once again for making this, what could have been a traumatic experience such a breeze! I never once felt like I didn’t know where I stand or what was happening with our babies, you truly are the picture pefect example of customer service! If I ever had to go through this ordeal ever again, I would ask for you by name. Thank you for your patience, your attention to detail, your understanding & absolute 100% commitment to this process. I have told & will continue telling everyone that considers immigrating that if ever they wanted to migrate their animals, there is no one better for the job, than you.

John and I will forever be grateful to you Shirley-Ann, you played a major part in our move, knowing that we had someone whom we trusted, taking care of the wellbeing of our dogs.

Thank you again! And if ever you find yourself in Melbourne, coffee and cupcakes are on us!

Keringa-Petwings

3 November 2015 at 15:23

Hi Mark

I just wanted to send an email to thank you so much for your professionalism and unending help and advice that you gave to me in the months leading up to my cats departure to England. Naturally, this was an unexplored area for us to venture into and with all the rules and regulations, I am so glad that we chose to use your company to guide us through the process and to get them safely to England and without any difficulties or complications, where they were reunited with my husband a few hours ago.

I would appreciate if you would also thank both Elize and Yvette on my behalf as well for being so helpful and caring. I have already recommended your company to my neighbour who is also considering moving to the UK and I have shared all the information and communication with her throughout these last few days and she has been most impressed as well.

I really appreciate everything your company did to make this as easy a transition as it was.

Kind Regards
Marion

Keringa-Petwings

1 November 2015 at 07:37

Another job well done. My doggies arrived safely and happy in Perth yesterday afternoon at 5pm. We were all very pleased to see one another and be reunited again. This morning we had our first walk on the beach and we all loved it. Life is good.

Thank you so much for all your assistance during this emotional process. It is hard to be parted with your animals for more than a day or two but we all coped well under the circumstances. Your professional service was outstanding from start to finish so I would like to thank you and all the staff at Keringa-Petwings for caring for my animals during their stay. Tao was also worth mentioning for his calming and caring nature during my few visits.

Thank you all and I will definitely recommend your services to anyone thinking of emigrating to Aussie with the pets. Ten out of ten smile emoticon

Kind Regards
Chrissie

Keringa-Petwings

Hi Shirley-Ann,

Here’s some photos of Chloe and Abby loving the outdoors in Western Australia. They have settled into their new environment and loving all the new smells there are to sniff!

Moving Chloe and Abby across the world was a big decision. I was really worried about it, especially because of their age and having to catch two long flights to get to Perth.

Your support during this whole ordeal really meant a lot from day one! It was really comforting having you talk me through the entire process and helping me with all the documentations and bookings.

A special thanks also goes out to Collin and his team, for the fantastic service they provided to Chloe and Abby. On arrival in Perth we were all extremely excited and happy to see each other. We are so thankful that our move to Australia is finalised and I could not be happier with you, Collin and the Keringa pet wings team for taking such great care of Chloe and Abby.

All the best!

Kind regards,
Magda, Chloe, Abby

Keringa-Petwings

25 August 2015

Hi everyone,

We just wanted to send you a BIG THANK YOU for taking such good care of Ariel. She came home this past Sunday and loving all the attention she is getting. She moves from lap to lap for undivided attention and cuddles and found her favourite spot in bed too.

Thank you for all the love and support you have shown her and us. We cannot thank you enough.

Kind Regards
Toinette

From: Liezel Maloney [e-mail address removed]
Sent: 13 August 2014 09:44 AM
To: Petwings
Subject: Re 50581

Good day to all of you at keringa.

I just want to say a very very big thank you for taking such good care of my Bella.For getting her ready and comfortable for her uk flight that was the 5th of August.Thank you for all your help and advise given over the months.

I wouldn’t think twice about not recommending you.Going through you was worth every cent,time and patience.Thank you to each of you that had something to do with my Bella.

Kind regards, Liezel Maloney

From: Susan Duckles [E-mail address removed]
Sent: 26 May 2014 04:11 PM
To: Emigration
Subject: Re: New Flight details for Max & Myka

Dear Jolene

Thank you for the email re my dogs and also thank you for the. Care you showed them during their long stay in your kennels.  Thank you too for the photo updates that really meant a lot to me as I am so far away from them.

I can’t wait for the next 11 days to go by to be reunited with them.  Please thank all those who looked after Max and Myka for me I really do appreciate it and will strongly recommend your facility.

Kind regards, Sue Duckles

From: Jessica Russell [E-mail address removed]

Sent: 09 May 2014 09:45

To: Marketing

Subject: Thank you

Thank you so much for looking after Sasha, Zander and Muffin, they had a lovely holiday and are very happy!

Jessica Russell

From: Mike And Leigh [E-mail address removed]

Sent: 08 May 2014 08:52 AM

To: Emigration

Subject: Roxy

Hi Jolene

Thanks for the reply.

Just wanted to say thank you so much to you and all the staff at Keringa for taking such good care of Roxy and for the photos and updates and prompt replies to our emails. We really appreciate it.

We are so looking forward to picking her up next week!

Thanks again for everything,

Kind regards, Leigh-Anne and Michael

From: Tanja van den Berg [Email Address Removed]

Sent: 05 May 2014 10:23 PM

To: Emigration

Subject: Passport & Visa

Good day Simone & Keirnga team

We just want to thank you for everything you did, Tank has arrived safely and he is doing well, just tired but that is understandable 🙂 Now we are a family again.

Thanks so much for assisting with this entire process!!

Kind Regards, Tanja

From:Marian Bowyer [E-mail address removed]

Sent: 12 March 2014 12:45 PM

To: Petwings

Subject: Parrots UK journey

Morning Vaughn,

Just to let you know that we all got to the UK safely yesterday morning, all absolutely exhausted.

A huge THANK-YOU for all your assistance in my pets travels and for organising those travel boxes at such short notice. Peanut made a meal of the cloth covering the back of the box, I am not sure if Jay-jay did much damage to his box as we haven’t really checked the inside with all the goings on yesterday.

Please send my thanks to everybody that was involved in the move & thank heavens the Nature Conservation guys waited around for the parrots to arrive. The ground staff at OR Thambo were really sweet and confirmed via the walkie talkies that the parrots had been loaded onto the aeroplane. The BA transporter was at the air port when the plane arrived and the parrots were removed from the aircraft quickly and taken through to the Animal reception centre just down the road from Heathrow. They had their health check and finally I was informed that all was ok at 9:30am. I think by that stage I as a complete wreak with having heard nothing for over 12 hours.

I then had to wait until Customs clearance came through which was around mid-day, but still had to wait even longer as my Mum was busy with the Furniture movers and unpacking our home stuff. My Mum & daughter finally arrived at 2pm and we were home by 3pm. By that stage all parrots were relived to see their cages and to have some love and attention from us all.

At least the parrots were removed from the travel boxes and placed into cages when they got to the animal centre. Apparently Jay-jay managed to convince one of the ladies to take him out and he got to spend some time being cuddled. Plus entertaining them with his “Hello’s” and “hello Jay-jay”.

Dagen got spoilt as he got to travel home on my daughter’s shoulder as we did not have enough space in the car to take all 3 cages, 3 humans and my suitcases, so one of the travel boxes got left behind.

Once again Thank you for everything.

Chat to you soon

Kind regards, Marian

From: Steve Says

Received: 05 December 2013

To: Keringa-Petwings (Local DIY)

Keep up the good work!

From:Rory Losinsky (E-mail address removed)

Sent: 10 October 2013 09:13 AM

To: Keringa Sales

Subject: Thank you from Rory Losinsky

Dear Colin

I just want to take this opportunity to thank you for looking after Carmen and Rupert and attending so well to their needs during their stay at Keringa kennels.

I also really appreciate being able to speak to you regularly and get updates on their welfare.

Many thanks for all your assistance.

Kind regards, Rory Losinsky (Counselling Psychologist)

From: Mrs Greaves (e mail address removed)

Sent: 01 October 2013 10:28 AM

To: Keringa Sales

Subject: Re: Credit Note from Keringa-Petwings

To all at Keringa,

I didn’t have a chance on Wednesday to thank you all for looking after our “boys” over the long weekend. We had been on the road since 6 in the morning driving from Malelane and before I knew it I was in the car with the happy “bunch”.

I want to say a very special Thank You to Amanda and Sonja for the professional service you gave us when we enquired and booked our babies in. We felt confident and assured that they would be well looked after. A huge thank you to Adriaan (I don’t know if spelling right) who when I phoned to check up, updated me with their “first time in the kennels” experience. You assured me, and it sounded that you started to get their personalities which was heart warming. You really took an interest and for this I promise to only phone once next time they come in as you know what u are doing and doing a great job at it. Another big THANK YOU is to the guys that brought our dogs out to the car. I didn’t know that our dogs could take to strangers so well, but when I saw them in your arms and the friendly smiles you had on your face I could see why our dogs were quite relaxed.

Again to all at Keringa… THANK YOU! I can’t wait to bring our “boys” in again and I will definately be telling everyone about you. The gift of the scrap house will be put to great use.

From Carol, Linda and the boys (Junior, Cheecky, Jock, Teddy, Tigger and Tiny)

From: Isabel Venter (E-mail address removed)

Sent: 25 September 2013 08:39 AM

To: Keringa Sales

Cc: ‘Braam Venter’

Subject: Dexter’s stay at Keringa Kennels

Good morning Keringa Team,

First and most importantly, I would like to thank you for looking after Dexter so well. This morning was just too sweet when he arrived and so happy to see us. From previous experiences with another kennel, it is clear that Keringa do care about our precious family member and can see Dexter really really enjoyed his stay at Keringa, thank you!

Now I can relax for December holidays coming up and know our Dexter will be well looked after 🙂

Regards,

From: Andrea van der Pijl

Sent: 24 April 2013 04:51 PM

To: Petwings

Subject: ATT: Samanthe

Hi Samanthe!

Hoop dit gaan baie goed met jou!

Ek en my man wou net vir jou baie dankie se vir alles wat jy vir ons en ons hondjies gedoen het! Ons sou dit nie sonder jou kon doen nie en ons waardeer jou vreeslik baie! Ons was so bly en verlig gewees toe ons hier in Brazil geland het en ons, ons 2 babatjies veilig gesien het! Die agent wat julle aanbeveel het was ook wonderlik en hy het ons so gehelp!

Jy en petwings was wonderlik van begin tot einde en ons is baie “impressed”! Dankie vir alles!

Wanneer ons besluit om terug Suid Afrika toe te kom, hoe sal dit werk met ons hondjies? Sal die agent hulle weer in Sao Paulo “incheck”en sal julle hulle van Sao Paulo af kan vlieg na Johannesburg toe? Ons wil ook graag weet watter toetse hulle sal nodig he om terug te vlieg en of hulle in “quarantine”sal moet wees en vir hoe lank en waar? Sal dit baie waardeer!!!

Weereens dankie vir alles! Jy is ‘n ster!

Blessings en groete, Andrea en Alexandre Gomes Vieira (Milo en Lucy-2 puggies)

From: Petwings

Sent: 24 April 2013 01:17 PM

To: Lucille Smuts

Subject: FW: Deegan animals

Dear Petwings

Would just like to say a big thank you to everyone involved for making our animals move a comfortable and efficient one.

They arrive safely yesterday as planned, although it took us several hours to clear them out customs ourselves!!

Again, from the bottom of our hearts we all thank you.

Regards, Erica Deegan and Family

From: Dr Gonnie Leurs

Sent: 28 March 2013 08:41 AM

To: Petwings

Subject: Transport of a Wheaten Scottie pup.

Dear Lauren,

I would like to commend you, the organisers, workers, front of house staff and the bosses of Petwings for the very professional and friendly AND efficient manner in which you handled the transport of the Scottie pup to East London on Wednesday 27 March 2013. All your arrangements beforehand were smooth and I received exactly what you promised. The pup enjoyed the flight and arrived relaxed and happy !

It is indeed a pleasure to work with people who enjoy their work, are friendly and helpful and who do what they promise to do.

It will be a pleasure for me to recommend your organisation to anyone who needs a pet transported and looked after well.

I am sorry that I could not look around the premises but I had another appointment to keep. Just coming to the plot brought back many childhood memories. Maybe some other time !

With kind regards, Gonnie Leurs.

(I shall be very happy if you could give a copy of this to your “boss” and also to thank all of the persons who work there, because we all work so much better when we know that we are appreciated. Thank you.)

From: Nvisage

Sent: 26 March 2013 11:56 AM

To: Petwings

Subject: RE: REFERENCE

Hello Mark,

Well Pippen and Mystery are safe as little larks and slowing starting to get use to being “home” !

We would like to personally thank everyone at Petwings for their service, their compassion, and their understanding through our entire process of kennelling our animals with you and then flying them off to our new destination.

From the moment that I interacted with Lucindie, my journey began of your experience. You even entertained my notion of a personal interview at my home to quell my nerves and to meet the animals. Frank and you put my at ease with your care and consideration and even brought the travel boxes to show me. Frank dutifully collected them on time and off they went to the kennels. The next piece of the journey began with interacting with Colin and Adrian from the kennels, and I must tell you that I did this daily (the two animals had never been kennelled before).

Colin and Adrian were absolutely incredible with our animals – their own love and concern for the well being of animals given all their different circumstances – is everything that you need when these separations happen. There is no doubt in my mind that they received 5 star treatment for the entire stay. A special thank you to these gentlemen; every time that I called it was never too much trouble to share all the little details of the animals and their behaviour with me. They prepared both animals for their flights and sent them to us in a healthy and fit form. Special thanks Colin for what you did for Pippen in this process…)

Petwings also arranged to deliver our animals to us, and they arrived just 3 days ago. And hence the delay in writing to you to express our deepest thanks to Petwings.

I highly recommend your organisation to anyone looking for excellent service and a compassionate and caring group of animal lovers!!

Kind Regards, Linda Eyre

From: Dave Luetchford

Sent: 15 March 2013 01:16 AM

To: Petwings

Subject: Re: Storm and Spazz

Hi Lauren,

I got caught up in all the excitement and forgot to thank you for a wonderful job you did getting my Kitties to London safe and sound.

They’re settling in nicely, although the Weather has been a culture shock. They’ve never seen Snow before.

Please tell me if I owe you anything for the Vet examinations whilst they were boarding at Keringa.

I’ve attached some photos. My crazy son went and fetched them and brought them home on the Underground train.

Thanks again, Dave

From: Petwings

Sent: 07 March 2013 07:22 AM

To: Petwings3

Cc: Lucille Smuts

Subject: FW: Crowley: F/A – Lauren & Mark

Dear Lauren and Mark

I would like to take the opportunity to Thank You both very much for all your assistance with regard to Crowley. His clearance went by very smoothly and I was very happy to receive my dog so quickly.

We are both in Durban after the very long journey and acclimating to the South African Summer.

With thanks from the both of us 🙂

Warmest regards, Jasmika

From: navikabehari

Sent: 05 March 2013 11:29 AM

To: Petwings

Subject: F/A – Mark & Lauren

Hi Mark – Lauren

Thank u very much for as job well done.

Crowley was cleared almost immediately and we could take him home with us.

I will certainly recommend Keringa Petwings to my family and friends.

Much appreciated.

Will send u a pic of Crowley when we in Durban.

Kind regards, Mrs Navika Behari

From: Johan Viljoen

Sent: 22 October 2012 07:19 AM

To: Petwings;

Subject: RE: Contract

Dear Lauren

Thanks a lot.

I am so impressed with your professional service!

This morning exactly at 06:00 as agreed, the puppy was collected by a very friendly man.

Petwings / Keringa obviously takes professional service to the next level!

Karin is excited and looks forward to receiving the puppy in Cape Town later this morning.

Once again a huge thank you for taking care of pets, and without hesitation

I will recommend Petwings to others as well.

Enjoy Monday!, Johan

Dear Samanthe

Thank you to you and your fantastic team for looking after our babies so well.

They have arrived safely in the UK and are looking extremely well!!!

We hopefully won’t have to wait to long to join them and my husband in the UK.

Kind regards, Jennifer

From: David King

Sent: 29 October 2012 10:49 PM

To: Petwings;

Subject: Re: FW: Flight Details Seattle – Updated

Hi Lauren,

Pip has been with us for a week now and is really happy.

Thank you for everything you did and for making her journey as pleasant as possible, you were amazing.

The ladies at Delta were also incredible as were the Seattle customs officials.

Thanks again!!

From: Corinne Walker

Sent: 10 November 2012 11:37 AM

To: Petwings

Subject: Re: Contract

Hi Samanthe

I just wanted to say a big thank you for all your hard work getting whiskey up to Pemba. He is so happy here and loves the beach.

Once again thank you and will definitely recommend you to anyone I know needing Kenneling or pet travel.

Kindest Regards, Corinne Walker

From: Susanne von Belino

Sent: 09 October 2012 07:37 PM

To: Petwings

Subject: Re: FW: FW: Mitchie/Susanne v. Belino

Hi Samanthe!

Thank you so much for your e-mail. Your and your team’s dedication and reliable services are highly appreciated and recommended.

And, I’m sure, Mitchie thinks so, too. Just one “little jump” more tomorrow and she will be back home in Ballito.

I say Thanks a Lot to you and your team and send my very best wishes to all of you.

Some time in March 2013 I will contact you again in connection with Mitchie’s flight to Germany.

Until then, take care and kind regards, Susanne

From: Amy Fan

Sent: 01 October 2012 12:02 AM

To: Petwings

Subject: Att: Lauren

Dear Lauren,

Thank you for flying my ShihTzu puppy, Lily, we went to collect her from the cargo terminal at King Shaka airport on

Wednesday and she looked happy and healthy!

Initially I was very stressed and unsure about flying the puppy as this was the first time EVER for me,

but you guys really wow-ed me with your helpful and friendly service, not to mention, the superb EFFICIENCY –

amazing!!! very punctual and organized!!!

Just a big THANK YOU again to you and your crew for making this experience such a pleasant one,

and for taking care of Lily, making sure she had a safe and comfortable flight 🙂

If I ever need to fly my pets again, I will definitely choose Keringa, no doubt!

Kind Regards, Amy

Sent: 19 September 2012 04:21 PM

To: Petwings

Subject: Re: Arrival Confirmation

Dear All at Petwings,

We arrived on time and our Mom and Dad were here to greet us. Thank you for looking after us so well and making sure

we were on the right plane. We will always travel with Petwings and recomend you to our friends.

Many thanks, Mini and Brakenjan.

Ps. Mom and Dad say thanks as well.

Hi there

Thank you to Karinga for everything! Sami was reunited with her family yesterday.

She is happy and healthy.

Many thanks once again

Barbara Anne Parfit

Hi Samanthe,

Thank you for the refund and the email.

Buddy and Jock are well. Our little 15 month old loves to play with them.  He is very gentle but the dogs are also extremely tolerant with him.

He loves their toys and they chew his toys?

Our two dogs spent 6 months in quarantine at Keringa Kennels prior to their move to Brisbane, Australia.

The reason we chose for the dogs to spend the bulk of the quarantine period at Keringa was because of the excellent recommendations

we received from other families about the facilities there.  We were not disappointed. The kennels themselves were always kept clean;

Colin and Mark were wonderful to our dogs; they noticed the small medical issues that needed attention immediately;

kept us informed at all times and helped my husband and I through the process of separation; the admin staff were professional

and accommodating. From our experience, I would highly recommend Keringa Kennels to anyone who needs to have their pet

quarantined.

All the best, Tamsyn Potter

Hi Samanthe

Baie dankie Poekie is nog soos sy altyd gewees het, ons het gedink sy sou dalk ons vergeet het, maar toe sy in Kalgoorlie

geland het in haar krat en ons haar roep het sy amper die krat uit mekaar gebyt van opgewondenheid.

Ons wil julle baie dankie se vir al julle opofferings en julle mooi kyk na Poekie.

Ons wil as’n familie baie dankie se aan al julle staf members vir alles wat julle gedoen het.

Sê baie dankie vir almal wat met Poekie te doen gehad het . Dit was elke sent werd.

Sy is terug amper onmiddelik na haar maniere wat sy gehad het en dis hoe ons dit wou gehad het. Die kinders is ook baie bly.

Weer eens baie dankie vir alles, julle is almal die beste.

Pieter en Naomi Engelbrecht

Good morning Samanthe,

Hayley, Mignon, Misha and Simone are doing very well. They will be coming home on Monday 26 March – we can’t wait!

I would like to thank all the staff at Keringa for taking special care of our feline children.

During the six months they were under your care, you took a personal interest in each one of them and catered for their every need.

Thank you so much!

Kind Regards, Clasina Roodt

Hi Samanthe

Finally, we would just like to thank the entire team at Keringa for making the pet immigration process as simple

(for us) and comfortable (for our cats) as possible. From the ladies in the office and reception, to the guys out in the cattery,

you made us feel very comfortable leaving our little cats in your care.  The cattery was always spotless and there was always a

feel good vibe about the place, due to the positive, friendly and welcoming manner of all the staff members. You all helped

make a very difficult process a lot easier!

Thank you once again.

Enjoy your long weekend.

Regards, Jeremy & Rowena Peck

From: Debbie Kruger

Sent: 20 February 2012 10:27 AM

To: emigration@keringa.co.za

Subject: Thank you

Hi Samanthe and Liza-Mari

I just want to say a huge thank you to you both for all your help over the past many months with my babies all getting to New Zealand.

I hope I didn’t bug you more than most for help!  All my babies came home today and are busy settling in into their new home.

Please thank everyone who cared for them in their time at Keringa and you all did a wonderful job.

Thanks a million.

Debbie Kruger

From: David Geldart [mailto:]

Sent: 05 February 2012 03:47 PM

To: emigration@keringa.co.za

Subject: RE: Refund from Keringa

Hi Samanthe,

We are all fine here and slowly settling into life in Australia.  We will return the form as soon as possible, thank you for the refund !

Bruno and Kitty have arrived safely. The quarantine station is very far away from us and visiting is restricted so we have hired

“dog walkers” and they have already been to visit them and have posted some pictures for us on their website.

We cannot wait to welcome them home in March.  We would like to thank all of the staff at Keringa Kennels for looking after

our babies for 6 months.  We found everyone to be very friendly and caring. When Bruno had his fit at the quarantine,

the staff went out of their way to ensure his safety and to help him recover from his fit.

He was taken to the vet immediately and was able to recover and return to Keringa where Pauline kept us up to date on his progress.

Colin and Mark, you are both amazing people with such a love for animals.  You were always on hand to chat about our pets,

calm our nerves after Bruno’s fit and play with Bruno with his soccer ball to prove to our son that Bruno was still normal !!

The administration side always ran smoothly with prompt replies to our emails and there were no problems with paperwork

or payments.  Visiting was a pleasure, we could visit for a hour every session and often Colin or Mark would join

us for a few minutes of play time with Bruno. Our pets were often brushed and groomed and Bruno was given

a good bath as well. Bruno was let out in an exercise area from morning to late afternoon.

Kitty had his own little room with a look-out perch which was very nice!!

We could view updated pictures of Bruno playing with his soccer ball and Kitty wanting attention on the website as well.

I know our pets really enjoyed it at Keringa and we had peace of mind all the time knowing that they were being treated

well while we prepared to leave South Africa.

To anyone considering taking their pets with them to Australia, we VERY strongly recommend that you firstly

send your pets to Keringa and secondly, do 6 months quarantine in South Africa and only 1 month in Perth

as the quarantine here is very far away and visiting is very restricted. We were very spoilt with having Keringa on our doorstep

and that we were able to visit every day including weekends !

Once again, a big THANK YOU to all at Keringa for caring for Bruno and Kitty.

Regards, The Geldart Family – Perth

Sent: 03 February 2012 11:52 AM

To: Lucille Smuts GM

Subject: Petwings Pet Transpawtation

Dear Yvette,

Many thanks for all your help and efficiency in transporting Blizzard

to his new destination Port Elizabeth today.

I am sure we will use Pet Wings again to fly our ‘precious snowflakes’.

Kind Regards, Michele van Vuuren

www.snoweyriver.co.za

Petwings / Kerina

Ek wil julle net bedank vir die wonderlike liefde en aandag wat julle aan my Vlooi gegee het in die ses maande wat hy by julle was.

Sonder julle liefde en spesiale aandag sou nie ek of hy dit oorleef het nie, julle het dit vir ons moontlik gemaak om vir ses maande

van ons “kind” weg te wees en ons het geweet hy is versorg en in die beste hande. Ek was so bang vlooi gaan my nie meer ken na ses

maande nie maar ag dit was so lekker toe ons mekaar weer sien hy het my dadelik erken en begin lek.

Die heel lekkerste was toe ek hom na ses maande sien en hy is net so mooi versorg as toe ek hom die dag by Keringa afgelaai het.

Toe ek hom daarby julle gelos het het dit vir my gevoel ses maande is n leeftyd maar met julle gereelde fotos en emails het die tyd

so vinnig verby gegaan ek kon nie glo toe hy veilig in Melbourne land dat die tyd al verby is nie. Julle het sy dag spesiaal

gemaak toe hy verjaar het iets wat vir my baie spesiaal was en wat ek nooit sal vergeet nie julle is waarlik n dierbare en puik

kwarantyn instansie en ek sal julle altyd aanbeveel want vir ons was julle net goed, julle moet weet ons wardeer dit. Vlooi se vlug

na Melboure was sonder enige probleme en stres hy is nog net so stert in die wind soos altyd, nogmals baie baie dankie.

Baie Liefde en Ozzy Groete, Amelda & Vlooi du Toit

From: Jackson, Peggy

Sent: 29 November 2011 08:34 AM

To: Petwings

Subject: FAO Debbie

Good morning Debbie

Well the babies finally got here last night, I was so glad to see them, I like to think they were glad to see me too.

I want to say a huge thank you to everyone at Petwings for all that they have done, and an even bigger thank you to you.

I know this has been a bit of a long process but it was worth it. I was really pleased when we visited them to see that not

only was the accommodation excellent, your staff obviously love animals ( I think the animals love them back)

Delighted with the care that they got from the vet also.  I have no hesitation in recommending Petwings to anyone that is

looking for a competent and caring company to deal with relocation of their pets and have told many people of the great

service you not only offer, (as many companies do) but you certainly delivered.

Once again, thank you so much.

Thank you very much Tanya. We just got back from Calgary and the dogs are looking great. They were over

the moon seeing us again albeit that they were very tired (it is now 02h40 here) They lost some weight but it’s a good thing

and we hope to keep their weight where it is now.  They were also very clean considering the ultra long journey and the

crates are great too. If they were 1 inch larger on any side they would not have fitted in our van, but all worked out great.

Customs went easy and so was the collection. There was some confusion on the roads from the airport to the holding

warehouse due to roads being closed for construction of new airport runways and this caused a detour and

delay of about 90 minutes but it ended well.

Once again, THANK YOU all and may you all have a happy and prosperous Festive Season.

Johann, Christa, Don and Forest.

Good day Norman

I am writing to you to let you know of the absolutely fantastic service I received from Vic late on Tuesday night.

He was to collect my animals from the airport for overnight stay with you guys but we had drama from the word go as

the state vet wouldn’t let the animals out. Having already been delayed and with their flight taking 47 hours rather

than 22 hours I was absolutely distraught when the animals were not allowed to come to you for food and

to at least get out of the cage.

I was on the verge of driving to JHB to try and sort this out ( 23H00) but Vic called me and told me not to come up and

he would personally sort out the permits early the following morning. I emailed the original to him and he went to

get the copies from the ministry of agriculture, took them to the vet to be released and then brought the documents to Qantas for me.

This man went beyond the call of duty and if it was not for him my animals would have been severely affected.

As it is when I eventually got them in Durban they were in a traumatised state.

I would sincerely appreciate it if you could make a point of acknowledging Vic for what he has done for me as

I’m sure he is one of the few who would go to such lengths to help someone he has never met.

He is definitely as asset to your organisation.

Thank you for all the assistance and I assure you I will certainly recommend your company to everyone.

Very much appreciated

Regards, Kevin Atkins

Thanks for the well organized trip my Yorkie had with you.

I will surely recommend your service to anyone who wants to transport a animal! Keep up the good service.

Your friendly staff should be appreciated.

Regards, Cecilia

Hi Samanthe

Thank you so much for letting me know, I really appreciate it!

Must admit, I am having heart palpations ~ so hopefully he doesn’t have any 😉

I can’t wait to see my baby and is very excited at the thought of bringing him home, although its another 30 days .

Thank you so much for all you have done and all the answers you so promptly supplied.

Will be in touch once I have seen him, which unfortunately is only going to be 12 August,

but my husband will see him as soon as possible.

Kind regards, Tania

Hey Danuta

Thanks for the email update – glad to hear they are well and everything went smoothly.

EAGERLY awaiting the call from Angelo at Spotswood this evening 🙂

I’d like to take this opportunity to thank you, Deanne, Colin and the rest of the team there for all their help,

kindness and patience. Colin was especially patient with the “phyco-mommy” calling him tireously to hear if my

bubbas are ok and moaning to him how much I miss them. Special Thanks to Deanne for always calming me

with her efficient answers to my never-ending questions about the trip and the quarantine time, etc, etc.

I’m sure Jake and Roxy will miss you all. We’ll send you updated pics from this side.

Take care!!  Marion Rightford

Hi Duanita

Thought I’d let you know the the kids (Pheobe, Zoos & Leo) are still doing well.

Pheobe loves the sea and you can see here that she’s getting swimming lessons

(with some of the de Lange’s in the background).

Hope all is still well on that side

Regards, Karen

To whom it may concern

RE: Petwings, P.O.Box 6168,Birchleigh,1621 South Africa

I would like to express my gratitude with the way in which my maltese and fox terrier was shipped to the United Kingdom.

From the initial quotation to the arrival at the destination, the service I received was outstanding.

It stood “head and shoulders” above other similar companies that I sought quotations from.

In particular, Mrs Behr really set my heart at rest and went completely out of her way to handle

any requests, queries and concerns that I had.

Well done and thank-you to all concerned at Petwings!

Edwina Hoey (Mrs)

Dear all at Keringa

Thank You for the birthday cards we have received over the last couple of years. We are all well & enjoying life in

New Zealand. We live on 10 acres and sometimes the neighbour sends some sheep to us to herd around the paddock!

Hope you are all keeping well.

With kind regards, Margie Descioizilli

On behalf of Panda, Pippa & Amy

To all the Staff at Keringa Kennels,

Sorry it’s taken us so long to write to you, but it’s been a hectic couple of months settling in to our new home in Sydney.

It was really sweet of you to send us birthday cards for Emily, Figaro and Jespah. We were really touched by it.

The cats have settled into their new quarters at the quarantine station here quite well and are all looking lovely,

although they’re not half as spoilt here as they were by Colin at your kennels. We especially want to say a BIG THANKS

to Colin for caring for them so lovingly. We try to visit them as often as possible, but visiting hours here aren’t as flexible,

being only on Tuesdays and Thursdays between 13:30 and 15:30. Anyway, time really flies and it’s quite exciting to know

that they’ll finally be home with us on 10 October (next week Wednesday). I’m sure they’ll also be happier to have a larger

space to run around in.

In each birthday card you also said you’d love to receive pictures of the cats, so we’ve enclosed recent pictures of them for you.

Once again, a big thank you for looking after our precious bundles so beautifully. Kind regards,

Glenda, Chris and Laurel Bower.

To everyone at Keringa Kennels

We so appreciate everything that you did for Samson and Delilah. Never at any time did we doubt your devotion to duty.

In just over 80 days time they will be “Freed” from Byford and we will see them again – We can’t wait!

With many thanks and best wishes – Nicola Brice

References Continued…

” ‘Sally’ (German Shepherd) and ‘Monty’ (Pomeranian cross) were released from quarantine … and we fetched them from Melbourne Airport on that day. They are fine and certainly none the worse for their ordeal. We are fortunate to live near a park approximately the size of your Zoo Lake Park and they have enjoyed walks every day so far. Thank you for everything you have done. I would certainly recommend using your kennels rather than the UK alternative.”

“Please accept our heart-felt thanks for the special love and attention you showed our ‘Jessica’ (Rottweiler). We are really fortunate to have people like you who made us accept the separation from ‘Jessica’ with peace of mind. Your much-appreciated generosity went beyond the call of duty, which we will certainly never forget.” – Leona and Willem Van Vuuren”

“It is wonderful to have our dear little dog (‘Amie’ – nine year old Maltese) with us again and we would recommend to anyone moving to Australia to use your facility.” – Mr D R Spring

“Just to let you know that ‘Twinx’ and ‘Cuddles’ (cats) are fine. They have settled down remarkably well and apart from the occasional fight between ‘Cuddles’ and the nextdoor cat, we have had no problems at all. I am sure that their satisfied disposition was the result of the excellent care they received at Keringa and the folks at Eastern Creek.” – Rod Tetlow

“I thought that I would send you a short message as it is just over a year now that ‘Lily’ (Terrier cross) came to your kennels. She is in very good health and has settled down really well. She does all the same things, exactly the same as she used to before we left South Africa, so the long time which she spent in your kennels and here in Australia really seems to have had no lasting effect. We all feel that it was well worth the effort and cost. Again, I would like to thank you and all your staff for the way she was looked after while staying there.” – The Harland family

“Our thanks for taking such good care of our valuable pets ‘Archie’ (West Highland Terrier) and ‘Jeanie’ (Scottish Terrier). They arrived in Australia safe and sound and are in fact due for release on 21st March. Time has indeed flown. The dogs are healthy and happy. In fact, the person caring for South African dogs at Eastern Creek Quarantine Station told us that the South African dogs always seem happy and well adjusted by the time they arrive in Australia. She attributes this to the care and handling received at Keringa.” – Albert and Shelley Klijn

“Just to let you know ‘Champy’ (Bull Terrier) is HOME! He is very happy at the moment and doesn’t seem to have forgotten anyone! Thanks to you all that cared for ‘Champy’.” – The Metzer family

” ‘Pablo’ and ‘Gina’ (Yorkshire Terriers) are both very well – good health and lovely shiny coats. They were, of course, ecstatic to see us. They also immediately recognised the furniture and went tail-wagging and sniffing through the whole house. In a way it feels as if they were never away! We wish to thank you all at Keringa for all you did to make this happy reunion possible. Knowing that our children were in such good hands made it easier for us. Hugs and a big thank you also from ‘Pablo’ and ‘Gina’.” – Jack and Denetia Latti

“Just a short note to say thank you all very much for making ‘Jackson’ and ‘Becky’s’ (Jack Russells) stay with you as best as you could. They were really spoiled while in your care and we all want to thank you very much. A very big thank you to all at Keringa for helping us make our time away from our dogs not so bad.” – Wendy and Mark Knight

“Just to let you know ‘Amy’ (Border Collie) is having a joll here in Australia. The quarantine was a picnic, really great hospitality by Karen at Eastern Creek, highly recommended.” – Carole Hindson

Hi Yvette

Thanks again for the caring and professional way in which my Edward was transported down to Cape Town recently. I have to return to Cape Town for two weeks, with my Kensey, and I’d rather have you assist in transporting her down with me on the same flight.

Is this possible? Shall I book my 1time tickets first? Please send me a quote.

Lenine Liebenberg

Hi Debbie,

Jammer ek laat nou eers van my hoor.

Dit gaan baie goed met Tiger. Die vlug was natuurlik met 2-ure vertraag en almal was sommer moeg & gatvol vir die wag. Toe ons uiteindelik by Tiger uitkom in die cargo afdeling, was die mannetjie dood van die dors & hees geblaf. Ons moes maar n belangrike ou se naam drop om vinniger reaksie te kry – hulle werk ook op Afrika-tyd.

Ek moet se ek was baie beindruk met sy hokkie/boks, ek het nie besef julle sal vir hom so n groot hokkie gee nie, baie dankie.

Hy kan net nie verstaan dat ons hom gaan besoek en dan weer terug sit in sy hok en verdwyn nie.

Die Seychelles mense kyk mooi na die diere in kwarentyn. die hokke word gereeld skoon gemaak en hulle het altyd vars water & kos. Tiger kom Vrydag huistoe dan kan sy lewetjie weer begin.

Ek het een groot probleem, ek kan nerens op die eiland sy “Vets Choice – Sensitive” pellets kry nie. Die kos wat ek hier gekry het lyk en ruik soos hoender kos – ek is bang hy begin eiers le!

Ons “Landlord ” en sy vrou is baie goed vir ons. Hulle het die erf laat toe span sodat Tiger nie kan uitkom nie.

Wel Debbie,ek & Johan wil net vir jou en julle span se “baie dankie” vir julle profesionele diens, jou geduld & vriendelikheid.

Lekker bly

Groete uit n warm bedompige Seychelles

Louisa, Johan & Tiger Barnard.

My mother just recently booked her baby boy into your kennels for his special holiday, while my mother and I took a well deserved break and enjoyed some time away together.

I want to personally say thank you to all the Keringa staff who had a hand in the amazing care and love given during his stay, this was his first visit there by you, and first time ever in a kennel.

I also just want to send a special thank you to the young lady who had assisted me from my first telephone call, through all out communication, she was informative, extremely friendly and always seemed excited and happy to talk to us on the phone. She made us feel like we were one of Keringa’s most important clients upon arrival. Arranged for us to even go for a kennel tour
to put our minds at ease. She even knew us by name as soon as we walked into the reception to fetch mom’s baby. Please will you let Ms Cindy Olivier know that she is an amazing person who deserves to be recognised for treating her clients the way she does.

I also want to say a special thank you to the Kennel Manager assistant Tae? (Not certain on his spelling) he was friendly, very helpful and I was comfortable leaving there knowing this young man would be taking care of mom’s baby. Even when I phoned while away, he kept me up to date and made my mom smile by telling us stories of his stay there.

You have two amazing staff+- members who stood out to us. But in all, thank you to everyone involved for the amazing care.

Kind Regards,
Annet Grobbler.