Pets to New Zealand


You need to start export procedures 6 to7 months prior to your pet’s departure from South Africa. The last 30 days before departure is the most complicated time period of the procedure. Keringa offers a service for this time period where your pets will be admitted into our luxurious boarding facilities and then, along with our consulting vet, we’ll ensure that all procedures are done and adhered to.  On completion of the 30 days with us, we will then fly your pet/s over to New Zealand, where there is a 10 day quarantine period on arrival. You may do the last 30 days prior to departure at home with your own vet but as we said, it’s a complex procedure that, if done incorrectly, can result in delays and numerous other problems at great personal and financial cost to you and your pets. Please note that should your private vet do any of the required tests and procedures and we pick up any errors with regard to the date or any information, we do reserve the right to not accept your pet/s into our facility.  We may also be unable to not assist with the export of your pet/s. Please note should this happen a cancellation fee will be charged to your account.

For pets going via AFRICA to NEW ZEALAND (eg from Malawi to New Zealand), there is a 6 month mandatory residency period in South Africa. If your pets will be staying with family members or friends in South Africa, they will have to then follow the procedures below. Or we can board them and handle everything for you.

General Eligibility

This refers to members of the species Canis Familiaris (“domestic dog”) and Felis Catis (“domestic cat”).
The following breeds are not eligible for importation:

  • Pit Bull Terrier or American Pit Bull
  • Dogo Argentino
  • Brazilian Fila
  • Japanese Tosa
  • Any breeds crossed with the above-mentioned

Pets may not be more than 42 days pregnant at the date of shipment
Pets must be more than 9 months old at time of departure.


Veterinary procedures must be started 6/7 months before the pet is due to be exported from South Africa. Your private veterinarian can help you with this stage. You will also, at this stage, need to apply for an import permit and make the booking at the quarantine station in New Zealand. Don’t worry though, since we will provide you with a step-by-step guide on enquiry.


We recommend that if you wish to make use of Keringa for the last 30 days prior to departure, you book well in advance. As soon as you have done the initial veterinary procedures, contact us so that we can work out the departure date and book your pets into Keringa.


Your pets will be kennelled in our normal boarding facilities. Please note there are certain date restrictions regarding the 30 days prior to departure.

We can provide additional boarding over and above the dates involved in the pre-export procedure. We welcome tours so please contact us for directions and come and view our wonderful facilities for yourself.

For dogs: They will be kennelled in our luxurious Forest Log Cabins which have their own private gardens. We feed them on MONTEGO KAROO but you’re welcome to bring their own food as well as their bedding and favourite toys.

For cats: Each cattery has a fully carpeted bedroom section with an upstairs viewing balcony so that they can look out over Keringa’s lush green lawns. The sunny verandas are perfect for catching a tan and bird watching. We feed cats HILLS SCIENCE but you’re welcome to bring their own food, their bedding and their favourite toys.


There are flight restrictions to Wellington (Shado-Lans Quarantine Station in Levin) and Christchurch (Canterbury Quarantine Station). Connecting flights from Sydney cannot take travel containers over a certain height.

If your dog is unable to fit on to the above flights, the dog will have to fly to Auckland, overnight at one of the quarantine stations there and then be put on a domestic flight down to Wellington or Christchurch. This section will be quoted on by Auckland Quarantine station and will be payable to them before your dog leaves South Africa.


Please contact the quarantine station for a detailed price list. They are a separate entity to Keringa International and the fees for the 10 day quarantine period are payable directly to them.

The following facilities are registered and permitted to quarantine cats and dogs from specific countries:

Qualified Pet Services

Proprietors: Vicky and John Lee

150 Airfield Road, Takanini, Auckland, New Zealand

Ph +64 9 299 9539

Fax +64 9 299 9539



Pethaven Quarantine Services

Proprietor: Mrs. Robyn van den Brink

71a Homestead Road, RD1 Pokeno, Auckland, New Zealand

Ph/Fax +64 9 2336301



Canterbury Quarantine Services Ltd

Proprietors: Chris and Lindsey Ward

Highfield Road, Aylesbury, PO Box 23158, Christchurch, New Zealand

Ph +64 3 318 1279

Fax +64 3 318 1289



Shado-Lans Quarantine Facility

Proprietors: Denise and John Clark

773 State Highway One, R D 31, Levin, New Zealand

Ph +64 6 362 6184

Fax +64 6 362 6185



“There is hardly anything in the world that someone cannot do a little worse and sell a little cheaper, and the people who consider price alone are that person’s lawful prey.” John Ruskin, teacher, artist and visionary.

With us you pay for exceptional pet care and you get it. You pay for first-class food and your pets get it. You pay for and receive the best of everything that money can buy for them, because they deserve it. Nothing less would be right for them because they are your children. And we’ve been going the extra mile and doing it all for more than 46 years, so it must be right. Right?

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